Shipping and Discretion

GEOGRAPHICAL COVERAGE

We ship our products within the 27 countries of the European Union (EU), including:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Poland, Romania, Slovakia, Slovenia, Spain and Sweden.

We do not ship, for now, to the following geographical regions: Andorra, Melilla, Ceuta, Azores and Madeira.

 

SHIPPING AND DELIVERY TIME

All paid orders arriving before 18:00 CET are shipped out on the same day. The delivery time will depend on the courier company selected and the destination country.

Average delivery times within the EU are between 24 to 48 hours. However, we have multiple warehouses and depending on the warehouse from where the product is shipped out, the order delivery could take additional 24 to 48 hours.

 

DISCRETION

At ME TIME TOYS we value your privacy and ensure your shopping experience is 100% discreet every step of the way. All orders are shipped in plain brown boxes with no visible material or information whatsoever.

In addition, when you shop on our website, your credit card and bank statements will show a transaction with a discrete reference.

If you have any questions on privacy or you want to know the reference we use on our credit card charges, please feel free to get in touch at hello@metimetoys.com

 

SHIPPING COST

For orders within the EU, the shipping cost is determined by the country, weight and volume of the order.  This will be automatically calculated during the checkout process and include suitable packaging materials, transportation, insurance, and customs clearance (when necessary). Your total shipping cost will be displayed before payment is made.

We offer free shipping for qualifying orders to many EU countries. Please refer to the following schedule for free shipping eligibility in your country:

• Zone 1 (Spain**, Portugal): orders over €30
• Zone 2 (Austria, Belgium, France, Germany, Italy, Netherlands): orders over €30
• Zone 3 (Denmark, Hungary, Latvia, Luxembourg, Poland, Slovakia, Slovenia, Sweden, Lithuania): orders over €150
• Zone 4 (Bulgaria, Estonia, Finland, Ireland): orders over €150
• Zone 5 (Croatia, Czechia, Romania): orders over €200
• Zone 6 (Cyprus, Malta): do not qualify for free shipping, for now!. 

 

** Peninsula. Excludes Canary Islands and Balearic Islands

The shipping cost for orders that do not meet the free shipping criteria will be automatically calculated during the checkout process.

 

TRACKING

Upon completing your check out and payment, you will receive an email confirmation with a tracking number with which you will be able to track the status of your order delivery. In some cases, the courier will send an SMS with the tracking number